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Customer Service

PIC-Corp Return Policy

Returns

You may return most new, unopened items sold and fulfilled by PIC-Corp within 30 days of delivery for a full refund.

Please send all items meeting the requirements above to:

PIC Corporation 1101 W. Elizabeth Ave, Linden, NJ  07036

We welcome you to return the items via USPS, UPS or Fedex.

Shipping

We'll also pay the return shipping costs if you're returning. 

Refunds

We'll request a refund after we receive and process your return.

For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).

This time period includes:

  • 5 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • The time it takes your bank to process our refund request

We'll notify you via e-mail of your refund once we've received and processed the returned item.